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Select "View Other Versions" and then choose the latest software version from the list displayed.Click "Install Update." Your Black Berry Curve may take up to an hour to reboot after this update.Black Berry UEM, a cross-platform EMM solution by Black Berry, delivers device ownership flexibility, built on the trusted security and reliability we’re known for.Welcome to the end of mobile compromise and the beginning of possibilities. Unlike a normal reset procedure, which can take several minutes, this reset cycle can take quite a bit longer before the device is ready to use.Black Berry devices require several minutes to perform a simple reset.Black Berry KEYone pairs the best of Black Berry’s software and security with TCL Communication’s commitment to delivering high-quality, reliable smartphones to customers around the world.Beyond the iconic Black Berry design that’s been curated for the modern user, the Black Berry KEYone comes with a number of additional features that truly reinvents communications for the professional consumer.

Connect the Curve to your computer and choose "Update" in the Black Berry Desktop Software.

If your Curve is still on the white screen displaying an hourglass after two hours, it's likely that something went wrong and the device isn't able to reboot.

Removing the Black Berry's battery for a few seconds and then reinserting it will cause the device to attempt another reboot.

Simply follow the prompts to install it and allow it to run once it has finished installing.

Now that Black Berry Desktop Software has been installed and is running on your computer, you’ll need to plug in your Black Berry smartphone.

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